Is (Internal) Bureaucracy Slowing your Business Down?
The Harvard Business Review conducted a massive survey of 7,000 readers on bureaucracy in 2017, and their findings were sobering: “‘Bureaucratic drag’ slows work down, wastes time, stifles innovation, and causes employees to focus too much on internal matters rather than their customers. Not surprisingly, the problem is much worse in larger companies. And it seems to[…]